Privacy Policy

BYC Software Pty Ltd (ABN 00 000 000 000) ("BYC", "we", "us") provides software for Australian Industry Capability reporting and program intelligence. This policy explains how we handle personal information when you visit our website or use our platform.

We are bound by the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

We collect only the information we need to respond to enquiries and to operate the platform. This may include:

• Contact details you provide, such as your name, email address, telephone number and organisation.
• Enquiry content submitted through forms on this website.
• Account information for authorised platform users, including role and access permissions.
• Technical information such as IP address, browser type and pages visited, collected automatically.

We use personal information to respond to your enquiry, to provide and support the platform, to meet our contractual and legal obligations, and to improve our services.

We do not sell personal information, and we do not use it for marketing without your consent.

We may disclose personal information to service providers who help us operate the platform, to a party to whom you have asked us to disclose it, or where disclosure is required or authorised by law.

Where information is held or processed outside Australia, we take reasonable steps to ensure it receives protection consistent with the Australian Privacy Principles.

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. These include access controls, audit logging, encryption in transit and regular review of our systems.

No method of transmission or storage is completely secure. If we become aware of a data breach likely to result in serious harm, we will act in accordance with the Notifiable Data Breaches scheme.

We keep personal information only for as long as it is needed for the purposes set out in this policy, or for as long as we are required to keep it by law or by contract. When it is no longer needed, we take reasonable steps to destroy or de-identify it.

This website uses cookies that are necessary for it to function, including session cookies and cookies set by our human-verification provider. You can control cookies through your browser settings, though some parts of the site may not work correctly if they are disabled.

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. We will respond within a reasonable period. In some circumstances we may decline a request, in which case we will explain why.

If you believe we have mishandled your personal information, please contact us using the details below. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner.

We may update this policy from time to time. The current version is always available on this page, with the date it was last updated shown at the top.

Questions about this policy, or about how we handle personal information, can be directed to our privacy contact.